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Delivery Policy

JUEGO Delivery Policy 
Effective Date: November 20, 2024

At JUEGO, we’re committed to ensuring a smooth and reliable delivery experience for all your purchases. Please review our delivery policy below for details:

Shipping Options

We offer the following shipping options at checkout:

  • Estimated delivery within METRO MANILA:  2-7 business days.
  • Estimated delivery outside METRO MANILA: 3-14 business day
Order Processing Times
  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification with tracking details once your order has shipped.
Shipping Rates

Shipping rates are calculated at checkout based on your location and chosen delivery method.

Delivery Areas

We deliver all over the Philippines. Please contact us at juegoshopify@gmail.com/09688695152 for assistance.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery in real time.

Delivery Issues
  • If your package is delayed, lost, or damaged during transit, please contact us at juegoshopify@gmail.com/09688695152 within 14 days of the expected delivery date.
  • For undeliverable packages due to incorrect addresses, additional fees may apply to re-ship the order.
Contact Us
For any questions or concerns regarding your delivery, please contact our support team at juegoshopify@gmail.com/09688695152. We’re here to help!

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